Changing your Password

How to change your password

Once you logged into the AVD platform for the first time or wish to change your password again, perform the following steps:

• On your desktop there should be a ‘change password’ shortcut icon. Open this shortcut

• If this shortcut does not exist, type the following keys: Control + ALT + End

• Select ‘Change a Password’

• The ability to change password would appear

• Type in the following information to complete the password change

  • Old Password

  • New Password

  • Confirm Password

Note: The password complexity is as follows:

• Password is fourteen characters minimum

• At least three out of four different character requirements listed below is contained in your password

  • Uppercase

  • Lowercase

  • Digit

  • Special Characters

    • : (~!@#$%^&*_-+=`|(){}[]:;”‘<>,.?/) 

• Password is not the same as the last twenty four passwords previously used against the account

• Can not contain your first or last name