An invoice may be reversed in order to edit incorrect details, such as the date or charges. Keep in mind that reversing an invoice is preferable to creating a credit note for any incorrect charge amounts.
Reversing an invoice also voids the Customer Invoice Journal created during the posting of an invoice. In addition, reversing an invoice removes it from the Customer’s General Ledger and resets the Invoice Status to N.
Important note: an invoice may only be reversed if the current General Ledger period is open, and if the user has the appropriate Moveware permissions and access.
How to Reverse an Invoice
Find the required Invoice (see Search for Invoices) and select it to view the details at the bottom of the module.
Select the Reverse button:
A pop-up window will appear to confirm the reversal. Click Yes.
Enter a reason for the reversal. This reason will appear on the voided journal for later review if necessary.
The Invoice is unposted from the Debtors and General Ledgers.