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Quotes to Agents can be viewed or modified by highlighting a request and navigating to the Details, Diary or Rate Requests – Costing tabs. New Rate Requests can be added from the Details tab. Dates and events for a Rate Request are tracked in the Diary tab. These include events such as when the request was received, when the quote was sent and any subsequent follow up dates. The Costing tab is used to calculate a Sell Price for a Rate Request based on a set of predetermined cost elements and rates.