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Complete the instructions below to balance the entry and apply it to the original purchase invoice:
Navigate to Suppliers > Payments.
Select the supplier on the Payments screen and activate the Show Zero Balances toggle [
].Enter the amount as a negative amount.
Apply the amount to the appropriate purchase invoice(s). This will return the balances back to outstanding and return them to the supplier account while also creating an offsetting transaction in the bank account to be reconciled against the original payment.
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How to Void a Payment from the Supplier Management Inquiry Tab
Navigate to Supplier Management >Inquiry tab.
Select the Show Zeros toggle [
].Locate the payment that needs to be voided from the list.
Once selected, click the Void Transaction icon [
] to void the payment and void the CP journal, returning the outstanding balance back to the applied purchase invoice.
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Either option will void the journal and remove the transaction completely from the system, although an audit trail will remain available for review in the voided journal’s event log.