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  1. Find the required existing invoice (see Searching for Invoices)

  2. Click on the Create Credit Invoice using Selected Invoice button.

  3. A pop window is displayed to confirm the new Credit Note. Click Yes. 

  4. The Invoice is copied, and a new Credit Note created with the charges reversed. Note: Click the Type field and select Adjustment if required. 

  5. Edit the details as necessary and click Save. 

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