Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. In the main menu navigate to Customers > Invoices. Existing Invoices are displayed in date order.

  2. To find the required invoice use the search boxes to filter the Invoice records. See Searching for Invoices for further details.

  3. Select the Invoice. In the lower half of the Invoices window the estimated Charge lines are displayed.

  4. Click the Post button. A popup window will display a summary of what will be invoiced.

  5. Select the Hold checkbox if the Invoice is not to be processed. This will disable receipts from being entered against the invoice. To take the invoice off hold, navigate to the Inquiry tab of the Debtor/Customer Management module and click the Unhold icon next to the held amount.

  6. Enter any additional notes and click Yes.

  7. The Status of the Invoice is set to U (Updated) and a Debtor Invoice (DI) Journal is created and posted to the General Ledger. Once posted the charges cannot be updated unless the Invoice is reversed.

...

  1. In the main menu navigate to Customers > Invoice Update. Existing Invoices are displayed in order of Invoice Number.

  2. To find the required Invoices use the search boxes to filter and select the Invoice records. See Searching Search for Invoices  and Selecting Records for further details.

  3. Select the Invoices to be posted by clicking on individual records or by using the Select All tool .

  4. To view the details of an Invoice, select it in the Search tab and navigate to the Detail tab. The Customer details, Account and Invoice Date, Invoice number and Terms are displayed. Charge lines on the Invoice can also be viewed.

  5. Select the Post button. A pop up window will provide a summary of the posting details.

  6. The Status of each Invoice is set to U (Updated) and a Debtor Invoice (DI) Journal is created and posted to the General Ledger. Any invoices that are not successfully posted will remain in the Invoice Update module with a description of the error and can be edited in the Detail tab.

If Stripe is enabled on your system, the invoice update screen is also where users can go to complete a direct debit run through Stripe, by clicking the Pay Online Button.

...